Taxi66 Privacy Policy – How We Protect Your Data

1. Information We Collect

Taxi66 collects various types of information to ensure the platform operates safely and efficiently, and to deliver the best possible experience to Malaysian users. The information collected falls into several main categories:

Account Information

When registering, you are required to provide personal information including your full name, email address, phone number, date of birth, and preferred username. This information is needed to verify your identity, comply with Know Your Customer procedures, and allow us to manage your account securely.

Device & Browser Information

When you access taxi66 via a mobile device or computer, we automatically record technical details such as device type, operating system, browser version, IP address, and language settings. This data is used to optimise platform performance across different devices and to identify any suspicious activity.

Payment Information

All transactions on taxi66 are conducted in Malaysian Ringgit (RM). We record transaction details such as deposit amounts, payment methods used (DuitNow, FPX, or local banks), and withdrawal history. However, we do not store credit card numbers or full banking details — this sensitive information is handled directly by payment processors using high-level encryption.

Usage Data & Cookies

We collect data on how you use the platform, including pages visited, games played, session duration, and in-platform actions. This data is gathered through session cookies and internal analytics tools to improve the overall user experience.

2. How We Use Your Information

Information collected by taxi66 is used for lawful and specific purposes. We do not use your data for unrelated purposes without your consent. The following are the primary purposes for which your information is used:

• Account management: To process registration, identity verification, secure login, and account recovery.
• Transaction processing: To process MYR deposits and withdrawals securely and accurately.
• Platform improvements: Analyses usage patterns to improve the interface, performance, and overall experience.
• Security and fraud prevention: To identify and address any suspicious activity or breaches of our terms of use.
• Service communications: To send important notifications relating to your account, transactions, and policy updates.
• Legal compliance: To comply with applicable laws and regulations in Malaysia.

3. Cookies and Tracking

Taxi66 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our platform. We use several types of cookies:

Essential Cookies

These cookies are required for core platform functions such as maintaining your login session and ensuring transaction security. Without them, the platform cannot operate correctly. Essential cookies cannot be disabled.

Performance & Analytics Cookies

These cookies help us understand how users interact with the platform — which pages are visited most frequently, how much time is spent on them, and where users encounter difficulties. This data is used in aggregate form and does not identify individual users. You may opt to disable these cookies through your browser settings, though doing so may affect certain platform features.

Cookie Controls

Most web browsers allow you to manage cookie settings through the browser's configuration options. Should you choose to block all cookies, please note that some parts of the taxi66 platform may not function properly.

4. Data Storage, Security and Sharing

How We Protect Your Data

Taxi66 implements comprehensive technical and organisational security measures to protect your personal data. All data transmitted between your device and our servers is secured with industry-standard SSL encryption. Stored data is protected through strict access controls — only authorised personnel may access user personal information, and solely for legitimate purposes.

Retention Period

We retain your personal data for as long as your account remains active or as necessary to provide our services to you. After account closure, we may retain certain data for a specified period to meet legal obligations, resolve outstanding disputes, or fulfil our agreements.

Sharing with Third Parties

Taxi66 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, we may share limited information with the following parties under certain circumstances:

• Payment processors: To securely process deposit and withdrawal transactions in RM.
• Technical service providers: Who assist us in operating the platform, subject to strict confidentiality agreements.
• Legal authorities: Where required by Malaysian law or a valid court order.

In all instances of data sharing, we ensure that the receiving party operates under equivalent or stricter privacy protections.

5. Your Rights as a User

As a taxi66 user, you have the following rights regarding your personal data:

To exercise any of the rights above, please contact the taxi66 support team at [email protected] and clearly state your request. We will process it within 30 business days.

6. Policy Changes and How to Contact Us

Privacy Policy Updates

Taxi66 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or to their registered email address. We encourage you to review this page periodically to stay informed about how we handle your personal data. Continued use of the platform after any amendments take effect constitutes your acceptance of the updated policy.

Contact Our Privacy Team

If you have any questions, concerns, or requests relating to your privacy and data protection on the taxi66 platform, don't hesitate to reach out. Our team is ready to help and will respond within 24 hours on business days.